When a customer approached her to open a bank account, she would allegedly open a clandestine second one and secretly funnel funds into it. Then, she would allegedly invest these in the stock market.
Earlier this week, a 24-year-old relationship manager of an ICICI Bank branch in Rajasthan’s Kota was arrested for allegedly having fraudulently withdrawn Rs 4.6 crore from customers’ accounts. According to the police, between 2022 and 2023, Sakshi Gupta, who lived in Kota, had withdrawn money from 110 accounts of 41 customers and invested them in the share market.
Jitendra Singh, the Station House Officer of Uddyog Nagar police station in Kota, said Sakshi began working in the bank in 2022. To hide her activities, she allegedly changed mobile numbers connected to the accounts.
Additionally, Sakshi prematurely closed a fixed deposit of 30 customers, funnelling over Rs 1.34 crore, the officer said.
“She has also invested lakhs from her family in the share market but suffered losses. We have arrested the accused from Rawatbhata, which is her hometown,” Singh said, adding that she lived in Kota with her husband.
It was a series of complaints from customers that allegedly made the bank manager, Tarun Dadhich, suspicious. After some investigation of his own, he filed a police complaint on February 18, 2025.
Among the victims was an elderly woman, from whose account Sakshi had allegedly transferred more than Rs 3 crore without her being aware.
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In a statement it issued, the ICICI bank said the FIR was filed “immediately upon discovering the fraudulent activity”.
“The interest of our customers are of paramount importance to us,” the statement said. “We have a zero-tolerance policy against any fraudulent activity and thus suspended the employee involved. We would like to reassure that genuine claims of impacted customers have been settled.”
